Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Spectrum App Startup Channel Does Not Work

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My Spectrum app defaults to the same channel even if I have the startup channel set to off.  If I turn the startup channel on and try to choose a different startup channel I can choose a different channel but it does not save.  How can I get my startup channel fixed?  Thank you! #Spectrum

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Level 16

Re: Spectrum App Startup Channel Does Not Work

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The app is written by Spectrum to work with their system. Roku just supplies the platform to run it on. You should be directing your questions to Spectrum.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

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Highlighted
Level 16

Re: Spectrum App Startup Channel Does Not Work

Jump to solution
The app is written by Spectrum to work with their system. Roku just supplies the platform to run it on. You should be directing your questions to Spectrum.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

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