Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Sparklight formerly Cable One

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Does anyone know why Sparklight formerly Cable One  isn't showing up on the AMC app any longer?  I use to stream AMC occasionally, its still on Sparklights channel line up.  I deleted it and all that and reloaded it, since I wasn't sure why it wouldn't play, then had to start over.  When it tells you to pick your cable company it no longer shows up?  Is it just missing at this time because for a year it stilled showed as CableOne even after Sparklight took over?  

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Level 8

Re: Sparklight formerly Cable One

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Thank you.  I guess they just in the last week dropped their contract because it worked the Sunday before. 

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Level 14

Re: Sparklight formerly Cable One

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Most likely Sparklight/Cable One no longer has an agreement to offer AMC through the app. As a Comcast customer, there are many channels that I cannot use the app on because they have no agreement with the media company (mostly CBS/Viacom.)

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Level 8

Re: Sparklight formerly Cable One

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Thank you.  I guess they just in the last week dropped their contract because it worked the Sunday before. 

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Level 14

Re: Sparklight formerly Cable One

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The change probably happened March 1.

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