Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Some tv channels lock my tv

2 of my TV stations lock my TV and I have to reset to factory settings every time. When I accidentally land on one of those stations my remote cannot go to the next station. I have tried several things but nothing resets the 2 stations.

0 Kudos
1 REPLY 1\
Roku Employee
Roku Employee

Re: Some tv channels lock my tv


Thanks for the post.

Can you please clarify the issue you are experiencing?

What channels are you experiencing this issue with? Are you accessing these channels through antenna/OTA?

If you are still unable to resolve the issue, can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing

With more information we will be able to assist you further.


Danny R.
Roku Forum Moderator
0 Kudos