Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


I’m planning to buy an #onn. 50" Class 4K (2160P)# Roku Smart LED TV (100012585)for my living room, and my cable provider is Spectrum. Currently  Roku, and Spectrum are working out a deal for the Spectrum tv app. I talk to a spectrum worker yesterday, and he said the Roku software must be 9.4 and up to download the spectrum app. Is the onn. 50" Class 4K (2160P) Roku Smart LED TV (100012585) software 9.4 and higher?

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Level 21

Re: Software

Yes.  All current devices should be on 9.4.

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