Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Gordon50
Level 7

SoCon Digital Network

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SoCon Digital Network used to load on my roku. Now, the channel logo loads for for a second and then disappears. I’ve tried removing channel and adding it back with no success. Anyone experienced anything similar ?

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RokuDanny-R
Roku Employee
Roku Employee

Re: SoCon Digital Network

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@Gordon50

Thanks for the post.

When removing a channel, please make sure to restart your device before adding the channel back again.

If you are still unable to resolve the issue, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: SoCon Digital Network

Jump to solution

@Gordon50

Thanks for the post.

When removing a channel, please make sure to restart your device before adding the channel back again.

If you are still unable to resolve the issue, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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