Channel Issues & Questions

[Shahriar]

We got our Roku yesterday and have loaded many Persian and Turkish Channels which a lot don’t load or work.

how can we fix this issue?

[boogernose]

Make sure everything is updated.

Settings/System/system update and then System restart

For those Channel i would recommend lowering your resolution to 720p.

Settings/Display type>> 720p

Good Luck

Some channels are sometimes not maintained well.

You should try to contact them directly on the web

and see if they seem on the ball.

[Shahriar]

Thank you for the tips. Tried all the recommendations but still not working.

[boogernose]

Well there's a bunch of Channels that do work.

Are you in the USA?

[Shahriar]

Yes we are.

[boogernose]

Well if you want you could try a Factory reset. But youd need to do setup again a bit.

Settings/System/ Advanced System Settings/Factory reset>>

Do some of those Channels work?

https://community.roku.com/t5/Channel-Issues-Questions/Look-Here-for-Help-amp-Support-with-Channel-I...

[37mediagroup]

What are the channels?  Possibly they're not working in general. Channels are similar to websites & independently run, not run or operated by Roku. Anyway one of us could test them out on our devices. 

[DebruckerCota]

I upgraded from an older model Roku to a newer one. 

Here TV worked on older, won't load on the new one. I have removed and reloaded, restarting between. Still nothing. 

I lowered resolution,  still not working. 

Yes, in New York City.

[boogernose]

Which Channels?

What is happening specifically?

[Ds_1]

I am having the same issues on my roku streaming stick plus with alot of the apps for my kids. My device is 2 days old. I can click to watch them but then the channel becomes unresponsive. I am unable to go back, pause, or press the home button. Volume and power work just fine so it's not a remote issue..