Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shahriar
Level 7

So many channels not working

We got our Roku yesterday and have loaded many Persian and Turkish Channels which a lot don’t load or work.

how can we fix this issue?

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11 Replies
boogernose
Level 18

Re: So many channels not working

Make sure everything is updated.

Settings/System/system update and then System restart

For those Channel i would recommend lowering your resolution to 720p.

Settings/Display type>> 720p

Good Luck

Some channels are sometimes not maintained well.

You should try to contact them directly on the web

and see if they seem on the ball.

---A problem clearly stated is a problem half solved---.
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Shahriar
Level 7

Re: So many channels not working

Thank you for the tips. Tried all the recommendations but still not working.

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boogernose
Level 18

Re: So many channels not working

Well there's a bunch of Channels that do work.

Are you in the USA?

---A problem clearly stated is a problem half solved---.
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Shahriar
Level 7

Re: So many channels not working

Yes we are.

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boogernose
Level 18

Re: So many channels not working

Well if you want you could try a Factory reset. But youd need to do setup again a bit.

Settings/System/ Advanced System Settings/Factory reset>>

Do some of those Channels work?

https://community.roku.com/t5/Channel-Issues-Questions/Look-Here-for-Help-amp-Support-with-Channel-I...

 

---A problem clearly stated is a problem half solved---.
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37mediagroup
Level 12

Re: So many channels not working

What are the channels?  Possibly they're not working in general. Channels are similar to websites & independently run, not run or operated by Roku. Anyway one of us could test them out on our devices. 

DebruckerCota
Level 7

Re: So many channels not working

I upgraded from an older model Roku to a newer one. 

Here TV worked on older, won't load on the new one. I have removed and reloaded, restarting between. Still nothing. 

I lowered resolution,  still not working. 

Yes, in New York City.

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boogernose
Level 18

Re: So many channels not working

Which Channels?

What is happening specifically?

---A problem clearly stated is a problem half solved---.
Ds_1
Level 7

Re: So many channels not working

I am having the same issues on my roku streaming stick plus with alot of the apps for my kids. My device is 2 days old. I can click to watch them but then the channel becomes unresponsive. I am unable to go back, pause, or press the home button. Volume and power work just fine so it's not a remote issue..

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