Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Smithsonian Channel - unable to log in for free trial

I initiated a free trial on my computer, but when I try to view it on Roku it wants me to sign in. The problem is there is no on screen keyboard provided and the remote has none. When I try to add Roku on the Smithsonian web site, I see no way to do that.

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Level 7

Re: Smithsonian Channel - unable to log in for free trial

This question has been handled by a response from Smithsonian support - which I had thought might be very slow based on their warning.

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