Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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frogman1968
Level 7

Smarttv.com

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Trying to add the Smarttv.com channel. Tried both our TCL 50 and 55 inch televisions. Channel added with no errors when you open it . It just shows Retrieving let it sit and never changes.

I hit the * while the channel was highlighted to be sure I didn’t see a Subscription listed . I have removed the channel restarted the televisions and re-added the channel still no joy. The channel website is useless. This is the final piece for us to be able to drop our Satellite Provider. 

 

Is there another subscription that has Justice Central (for the MIL)????

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RokuDanny-R
Roku Employee
Roku Employee

Re: Smarttv.com

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@frogman1968

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact SmartTV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach SmartTV support here: info@es.tv.
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Smarttv.com

Jump to solution

@frogman1968

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact SmartTV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach SmartTV support here: info@es.tv.
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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