Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Thanks for letting us know about the issue that you are experiencing.
Could you please provide more details about the issue you are seeing. Which Roku device are you using to watch? What channel are you watching your content on? Is this issue you are seeing specific to a certain title you are watching, and is it happening often?
With more information, we can continue assisting you here!
@Stuckryan Thanks! Could you please specify a few streaming channels that you select from the Roku home screen where this issue occurs, as well as an example content title for each? Please also let us know what brand and model of TV that your Roku device is connected to.
This information helps us investigate your report more thoroughly, and work toward a resolution.
@Stuckryan@Snunes1 Could you please follow up via private message here with your Roku's serial number from Settings>System>About, your specific make/model of TV, along with a picture of this issue occurring on screen? Additional data will help in the continued investigation.