Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Papote532
Level 7

Sling tv

Jump to solution

Is anyone here having problems with sling tv? App wont load on all my roku devices errors 10-610 and 12-23 I have 2 rokus tvs 1 roku stick and 2 ultras all with the same problem

0 Kudos
1 Solution

Accepted Solutions
MaryFranco
Roku Employee
Roku Employee

Re: Sling tv

Jump to solution

Hi @Papote532,

Thanks for letting us know about the playback issue that you are experiencing.

Have you restart your Roku device after removing the channel and adding the channel, if yes,  this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

You can reach Sling TV support here: https://help.sling.com/

Thanks,

Mary

View solution in original post

4 Replies
renojim
Level 21

Re: Sling tv

Jump to solution

I don't use Sling, but when something like this happens try restarting/rebooting your modem/router.

Papote532
Level 7

Re: Sling tv

Jump to solution

Thanks for your reply, already did that multiple times , i even unistalled and installed again

0 Kudos
MaryFranco
Roku Employee
Roku Employee

Re: Sling tv

Jump to solution

Hi @Papote532,

Thanks for letting us know about the playback issue that you are experiencing.

Have you restart your Roku device after removing the channel and adding the channel, if yes,  this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

You can reach Sling TV support here: https://help.sling.com/

Thanks,

Mary

View solution in original post

demsd
Level 12

Re: Sling tv

Jump to solution

I used to. They are really no different than their Dish Network service or any cable company. Before long, the cost will be up to $60/month.

0 Kudos