Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
We would be happy to look further into the issue for you. Can you please provide us the following information:
-Roku device model
(these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
I have three Roku streamer. Two have software version 4195-51 and sling TV won't load on these two streamer. The thrid Rocku has software version 4195-28 and Sling TV works fine on it. I am guessing the problem is in the software version 4195-51. If you remove Sling TV and restart the the Roku and then add the channel back it still doesn't work.