Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Gotcha1
Level 7

Sling not working hisense tv

**bleep**ty walmart hisesnse roku tv sling just went to **bleep** said needed updates cant everything is updated works every other tv in house but that POS

5 Replies
boogernose
Level 18

Re: Sling not working hisense tv

yeah I happen to be watching Sling when I read this.

Are the other Channels working?

How old is the TV?

---A problem clearly stated is a problem half solved---.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Sling not working hisense tv

@Gotcha1 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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cmccarth
Level 7

Re: Sling not working hisense tv

I'm having the same issue, Sling works on my Sharp Roku TV but not the Highsense Roku TV I just bought. I get two errors 8-270 and 8-393246. I have tried every combination of uninstalling the app and power-cycling... but nothing resolves it.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Sling not working hisense tv

@cmccarth 

Thanks for the post.

For more information about those error codes, visit Sling's support pages here:
https://help.sling.com/en/support/solutions/articles/33000220262-error-code-8-270#:~:text=8%2D270%20...https://help.sling.com/en/support/solutions/articles/33000220248-error-code-8-393246

For more information about that channel's features and functionality, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/en/support/home

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Cathy1
Level 7

Re: Sling not working hisense tv

No it did not fix it. It brings up sling but nothing I had, I have sling blue and orange. I have noticed lately that the tv has been totally mocking me out to the main menu and I have to go back to pickup where o was in sling.

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