Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Search instead for 
Did you mean: 
Sameer
Level 7

Sling error 8-270

Hello! I have been recieving an error on the sling app on the roku express where I can not view any live channnels I have subscribed to. Error number is 8-270
0 Kudos
7 Replies
jeffrok
Level 11

Re: Sling error 8-270

Have you contacted Sling? It sounds like an error within their app.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
0 Kudos
Sameer
Level 7

Re: Sling error 8-270

Yes, I did a live chat with them. And they said to do a couple of troubleshooting tips. But nothing has worked.
0 Kudos
Beebop1
Level 7

Re: Sling error 8-270

I’m receiving the same error. Have you had any luck resolving the issue?
0 Kudos
Community Manager
Community Manager

Re: Sling error 8-270

Thanks for the note here. 

This is something you'll want to contact Sling support for more help with. You can see their support article for this error code here: https://help.sling.com/en/support/solutions/articles/33000220262-receiving-error-8-270-what-can-i-do...


Cheers,
Tanner
Tanner D.
Roku Community Manager
0 Kudos
Sameer
Level 7

Re: Sling error 8-270

It is fixed but I have to uninstall and install sling, and also stay in the app only, for it to work. If I leave sling after just installing it and going to the channel for the first time, the error returns
0 Kudos
Thewildacot
Level 7

Re: Sling error 8-270

What was the resolution? I have this issue. I have uninstalled and reinstalled 3 times with no success.
0 Kudos
Sameer
Level 7

Re: Sling error 8-270

Once you uninstall Sling tv, you have to unplug power from roku and then replug in and start up sling
0 Kudos