Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: Sling error 8-270

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that is not helpful as i have talked to both roku and sling over the past two days ! both blaming each other- i have not had service for 4 days now and I do not know where else to go because i cannot even talk to a live person- very unhappy would appreciate a resolution - might just invest in apple !
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Level 7

Re: Sling error 8-270

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Sorry, what is a sling app?

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Level 7

Re: Sling error 8-270

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I am getting same error on Sharp Roku TV. Very frustrating.
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Roku Employee
Roku Employee

Re: Sling error 8-270

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Hi,

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Sling error 8-270

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Sling works on other devices in my home.  It is only on Roku that Sling does not work.  Have tried all troubleshooting steps no no resolution.  Will be returning Roku and telling all my friends to stay away from this product.

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Level 7

Re: Sling error 8-270

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Roku stop blaming sling this is clearly a roku issue! When sling works on all other devices except yours how is that a sling issue?? That makes absolutely no sense! Will be returning your device you just lost a customer of over 3 years for your blatant dishonesty and shifting of blame.

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Level 7

Re: Sling error 8-270

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So has this been resolved?  I was using a Roku 3 and had no issues.  I just bought a Roku Ultra and know I get this error.  

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Level 7

Re: Sling error 8-270

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I was using a Roku three and had no issues with sling. I upgraded to a Roku ultra and now I have the same error message! Has this been resolved? I can uninstall and then reinstall the app and then it works but obviously that is very cumbersome.

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Level 19

Re: Sling error 8-270

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Thanks for reaching out. Each channel (app) on the Roku platform is built and maintained by the channel provider themselves. If you encounter an issue within a channel that isn't occurring in every other channel on your device, you'll want to contact the channel provider directly to report the issue and request additional support.

You can see more about that error code message in Sling's help center here: https://help.sling.com/en/support/solutions/articles/33000220262-receiving-error-8-270-what-can-i-do...

If the issue persists, you'll need to contact Sling support to report the issue and request additional assistance. You can reach them here: https://slingtv.freshdesk.com/en/support/tickets/new?contact=true

 

Thanks,

Tanner

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