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2B
Newbie
‎05-03-2020 11:11 AM

Sling error 2-500 (temporarily unavailable)

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New roku ultra. Sling error 2-500. All the other apps/channels work. Have tried multiple wired and unwired connections including mobile hotspot and restarts with fresh sling installs. Any ideas? Or is this service down?

1 Solution

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RokuDanny-R
Retired Moderator
‎05-13-2020 06:30 PM

Re: Sling error 2-500 (temporarily unavailable)

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@2B @Keverhard01 @jroz 

Thanks for the inquiry.

If you need further assistance with that error code, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/en/support/solutions/articles/33000220319-general-troubleshooting

Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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4 REPLIES 4
jroz
Newbie
‎05-03-2020 12:21 PM

Re: Sling error 2-500 (temporarily unavailable)

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Having the same problem here.  Just installed Sling on my Roku, and neither Sling or Roku will answer their phones.  Same exact error message.

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Keverhard01
Newbie
‎05-03-2020 01:18 PM

Re: Sling error 2-500 (temporarily unavailable)

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I am having the issue as well I did a online chat with a rep and they had no answers for me 

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RokuDanny-R
Retired Moderator
‎05-13-2020 06:30 PM

Re: Sling error 2-500 (temporarily unavailable)

Jump to solution

@2B @Keverhard01 @jroz 

Thanks for the inquiry.

If you need further assistance with that error code, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/en/support/solutions/articles/33000220319-general-troubleshooting

Thanks,
Danny

Danny R.
Roku Community Moderator
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warrington
Newbie
‎11-08-2022 12:34 AM

Re: Sling error 2-500 (temporarily unavailable)

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I have a working account with Sling. The last two times I tried to watch NFL content, I get the 2-500 error code.

The ONLY reason I subscribe to Sling is to watch the NFL games they stream.

I have contacted Sling and get no response or solution.

I'm aware that I'm one of millions of subscribers, and they don't really care about my feedback.

So I would appreciate ROKU twisting their arm on this. Is there any way to talk with a human at ROKU?