Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Sling error 2-500 (temporarily unavailable)

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New roku ultra. Sling error 2-500. All the other apps/channels work. Have tried multiple wired and unwired connections including mobile hotspot and restarts with fresh sling installs. Any ideas? Or is this service down?

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Roku Employee
Roku Employee

Re: Sling error 2-500 (temporarily unavailable)

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@2B @Keverhard01 @jroz 

Thanks for the inquiry.

If you need further assistance with that error code, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/en/support/solutions/articles/33000220319-general-troubleshooting

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 7

Re: Sling error 2-500 (temporarily unavailable)

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Having the same problem here.  Just installed Sling on my Roku, and neither Sling or Roku will answer their phones.  Same exact error message.

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Level 7

Re: Sling error 2-500 (temporarily unavailable)

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I am having the issue as well I did a online chat with a rep and they had no answers for me 

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Roku Employee
Roku Employee

Re: Sling error 2-500 (temporarily unavailable)

Jump to solution

@2B @Keverhard01 @jroz 

Thanks for the inquiry.

If you need further assistance with that error code, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/en/support/solutions/articles/33000220319-general-troubleshooting

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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