Channel Issues & Questions

[2B]

New roku ultra. Sling error 2-500. All the other apps/channels work. Have tried multiple wired and unwired connections including mobile hotspot and restarts with fresh sling installs. Any ideas? Or is this service down?

[jroz]

Having the same problem here.  Just installed Sling on my Roku, and neither Sling or Roku will answer their phones.  Same exact error message.

[Keverhard01]

I am having the issue as well I did a online chat with a rep and they had no answers for me 

[RokuDanny-R · Accepted solution]

@2B @Keverhard01 @jroz 

Thanks for the inquiry.

If you need further assistance with that error code, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/en/support/solutions/articles/33000220319-general-troubleshooting

Thanks,
Danny