Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Sling channel guide goes away too quickly

Jump to solution

Not sure if this is a tv issue or Sling issue, but when i hit the remote to bring up my Sling channel guide & they appear at the bottom of the screen, the guide vanishes before i can read the name of the program on several channels unless i'm constantly scrolling across. i've checked in the Sling setup but dont see a feature that would control the timing it stays on the screen

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Sling channel guide goes away too quickly

Jump to solution

@jjwheat 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Sling channel guide goes away too quickly

Jump to solution

@jjwheat 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos