Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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amsdurham
Level 7

Sling app update to alphabetize guide!

The Sling guide on Roku is an awful mess.  I just want the Guide in alphabetical order, like we expect!  Googling the issue showed me that AppleTV updated their Sling last JAN. to allow for the channels to show in alphabetical order in both the Grid and Channel ribbon, and also has an area at the top of the screen that gives all the info about the show you highlight, none of which our Roku allows.  CordCutter News said they expected Roku to add the update soon (as of Jan. 2019),  and that Roku has to approve and update their Sling TV app.  But when I look at the guide through Sling TV on my browser, it has the same un-alphabetizable issue, so I'm not sure what's going on.  Anybody know how to do it?  PLEASE ROKU, DO THIS!  Here is what AppleTV's Sling update looks like:  https://www.youtube.com/watch?v=0vzafeKwiPk

 

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Roku Employee
Roku Employee

Re: Sling app update to alphabetize guide!

[post moved to appropriate board]

Hi,

Thanks for letting us know about the issue that you are experiencing.

For more information about that channel's features and functionality, you'll want to contact Sling support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator
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