Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Sling TV Guide Not Letting Me Pick My Channels

When I'm in the Guide section of the Sling TV app and try to change the "All Channels" setting to "My Channels" or any of the other selections, the only button I can select in the popup box after selecting "My Channels" is "Cancel", which reverts to "All Channels". Interestingly I can see in the background that the list of channels changes when I select "My Channels", but there should be an OK button. I just switched from my Firestick today and didn't have this problem, so I know it's not exclusively a Sling TV problem. Please tell me Roku isn't as buggy as the Firestick was?

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Level 19

Re: Sling TV Guide Not Letting Me Pick My Channels

Probably not the Roku, but the version of the Sling app that Sling provided to Roku.

If it's not an app program problem, but instead the installation is corrupted you may be able to fix it by a 3 step process:

Remove the channel.

Restart your Roku to be sure there's nothing hanging around in memory.

Reinstall the channel.

If the app requires a sign in, you'll need to sign in again.

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