Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Sling Channel...

There is a major issue with the Sling Channel on Roku... It seems that it's been going on for some time... Ever since signing up for a Sling subscription, the Sling app on Roku, doesn't perform properly... First you have to remove the Sling Channel then add it back to your Roku player... Then the live channels will work on Sling, but if you leave to use a different channel like HULU or Netflix, when you return to Sling, you can no longer stream anything live again... You then have to remove the Sling channel again and then add it back... Once there, you have to sign out, then back into your Sling account again... This is NOT the way it's supposed to work... As well as Sling, I have AmazonPrime, DinsneyPlus, HULU, DC Universe, STARZ, Showtime, HBONow and Netflix... The only channel I have to go through this ordeal with over and over again, is Sling... 

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Level 7

Re: Sling Channel...

A quick follow up... Just contacted Sling and they said the issue may be on their end... Said they'd look into it and if possible, get it resolved... If you're having the same problem with the live streaming not working properly on the Roku Sling Channel, I'd suggest contacting Sling customer support yourself... Anyway, good luck to everyone with your particular technical issues... 

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Level 7

Re: Sling Channel...

Follow-up 2.0...

Well, it's been 24 hours and the issue hasn't been resolved... Live streaming on the Sling Channel doesn't work properly... Extremely disappointed with both Roku and Sling... They're happy to take our money, but don't seem to care at all about customer satisfaction... If or when this particular issue gets resolved, I'll post it... 

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