Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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John-Y128
Reel Rookie

Re: Sling App can’t access DVR data

It's not unique to Roku, my Sony/GoogleTV Sling app is experiencing the same DVR issue.

Bitstream
Newbie

Re: Sling App can’t access DVR data

Same “DATA NOT AVAILABLE” issue on all my Sling cloud DVR recordings and Sling AirTV recordings. Issue shows up only on Roku platform, iOS platform works fine.

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Bitstream
Newbie

Re: Sling App can’t access DVR data

I just sent Sling a message through Facebook Messenger (see screenshot). I strongly suggest everyone does the same.62264361-734D-4A79-B7A8-91295C22F550.png

 

twotreks
Reel Rookie

Re: Sling App can’t access DVR data

Update - The Sling app on my Samsung Smart TV DVR works just fine, but not on my Roku. 

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LisaT802
Reel Rookie

Re: Sling App can’t access DVR data

I have 1 LG smart TV. Sling works fine. I have 1 LG Roku TV and that's the one that doesn't work


@twotreks wrote:

Update - The Sling app on my Samsung Smart TV DVR works just fine, but not on my Roku. 


 

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Gator2014
Reel Rookie

Re: Sling App can’t access DVR data

This solution does not work. I am having the same issue. My recordings are fine on all Non-Roku devices. This must be a Roku issue.

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hgcraver
Newbie

Re: Sling App can’t access DVR data

02/24/2022

Also having the same problem...no data available...I can view recording on my phone, but no access to any of my 4 roku devices...I have rebooted, unplugged all devices, including my AirTV2...no luck...I hope this issue is resolved soon..

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Meteora
Newbie

Re: Sling App can’t access DVR data

Same here, DVR does not work on all 4 roku devices but works fine on my PC and phone

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Liz1948
Channel Surfer

Re: Sling App can’t access DVR data

Just tried to play back Sling DVR on Amazon Fire Stick. DVR will not playback from that streaming device, either. (does play back on computer)

 

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Liz1948
Channel Surfer

Re: Sling App can’t access DVR data

Live chat from Sling has replied to me. Says the following:

" Our engineering team is aware on this issue and they are working to get this fixed. "