Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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PirateSteve
Level 7

Re: Sky News Live TV on Roku not connecting

Same problem. Remove, reboot, reinstall did not help. Was Skynews hacked by Russia? 

55trucker
Level 8

Re: Sky News Live TV on Roku not connecting

^ I do not think so, I've been experiencing this issue for a little over a month now.

0 Kudos
MJPinJacksonTN
Level 8

Re: Sky News Live TV on Roku not connecting

Just started for me today.  Can watch on Pluto as a workaround.  The app is more convenient so hopefully this will get fixed.

Clarep
Level 7

Re: Sky News Live TV on Roku not connecting

Thanks for the info on Pluto. 
Who from Roku is monitoring this and can fix it? It’s infuriating. 

renojim
Community Streaming Expert

Re: skynews "problem playing this video" bs

You anger is misplaced.  A Roku is simply a little computer box that runs apps; it's not a service.  Your anger should be directed at Skynews - it's their channel/app and they're responsible for how, or whether, it works.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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alldar
Level 7

Re: Sky News Live TV on Roku not connecting

Also not working for me in the UK…..also UK Pluto TV does not have Sky News channel.

0 Kudos
n_wakeman84
Level 7

Re: Sky News Live TV on Roku not connecting

Mine isn't working either was fine the other day. I've uninstalled and restarted then installed but still no luck

PK46
Level 8

Re: Sky News Live TV on Roku not connecting

Same here from midday yesterday, SKY News with error message,

Sorry, there was a problem

There was problem playing this video.

please check your internet connection, and if you continue to have problems please contact us.

Tried all the fixes. 

marknaven
Level 7

sky news not loading properly only to 33%

Hi.

when i try and watch sky news the page loads to 33% but goes no further.i have reste in setting but no better.any ideas please

n_wakeman84
Level 7

Re: Sky News Live TV on Roku not connecting

Tried everything and been told to contact yourselves with the issue but can't find a way to do that