Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Nic0
Level 7

Skins missing from Roku TV channel

Jump to solution

Roku TV  channel  had the TV  drama SKINS . But it disappeared over night
I was halfway through the series  and wanted to watch the rest.
Why was it taken off ROKU TV Channel

0 Kudos
2 Solutions

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Skins missing from Roku TV channel

Jump to solution

@Nic0 

Thanks for the inquiry.

Please be aware that to keep the library of content fresh, certain titles may only be available for a limited time.

For more information about The Roku Channel, visit our Support page here: What is The Roku® Channel?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
atc98092
Community Streaming Expert

Re: Skins missing from Roku TV channel

Jump to solution

@Nolan132 wrote:

Hello, I do not know if you will see this but skins is no longer able to find it maybe could you fix this please


Content on The Roku Channel is only available during the contract period agreed upon by both parties. Once that contract has expired, the content must be removed. I suspect that if enough people request it to return that it might be added to a future contract. But generally the providers like to rotate their content, hopefully to make someone desire it even more. Roku can only offer what the providers are making available. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
6 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Skins missing from Roku TV channel

Jump to solution

@Nic0 

Thanks for the inquiry.

Please be aware that to keep the library of content fresh, certain titles may only be available for a limited time.

For more information about The Roku Channel, visit our Support page here: What is The Roku® Channel?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Nic0
Level 7

Re: Skins missing from Roku TV channel

Jump to solution

Ok Yeah i get that. But  are you honestly expecting a viewer to watch 61 episodes in just over a month. It was only up  for  just over a Month.
Ok i will look for it online..
cheers

0 Kudos
atc98092
Community Streaming Expert

Re: Skins missing from Roku TV channel

Jump to solution

@Nic0 wrote:

Ok Yeah i get that. But  are you honestly expecting a viewer to watch 61 episodes in just over a month. It was only up  for  just over a Month.
Ok i will look for it online..
cheers


The problem (if you want to call it that), is that when companies license content to stream, they are bound by whatever terms are agreed upon. That means for a TV series, what seasons, what episodes, and how long each or all are available. Many shows have had all seasons, or even all episodes within a season. This is far from the first time that the topic was mentioned.

You see the same thing on Netflix or other online sites. Those companies might have something for a longer period of time, but also likely pay a far higher license fee to do so. Roku is simply balancing the the expected demand vs. the cost. And sometimes the content owners simply withhold content to create stronger future demand. It's a big card game, and the end users (us) have little control over any of it. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Nic0
Level 7

Re: Skins missing from Roku TV channel

Jump to solution

Even more interesting is that the Skins  banner is back on the ROKU TV  site. But only able to access  one episode.  So i take it that  after my letter a single episode  has now been licensed ..Or is it just a SNAFU with the ROKU TV site and nobody is admitting that it was a error that it was taken down in the first place.

0 Kudos
Nolan132
Level 7

Re: Skins missing from Roku TV channel

Jump to solution

Hello, I do not know if you will see this but skins is no longer able to find it maybe could you fix this please

0 Kudos
atc98092
Community Streaming Expert

Re: Skins missing from Roku TV channel

Jump to solution

@Nolan132 wrote:

Hello, I do not know if you will see this but skins is no longer able to find it maybe could you fix this please


Content on The Roku Channel is only available during the contract period agreed upon by both parties. Once that contract has expired, the content must be removed. I suspect that if enough people request it to return that it might be added to a future contract. But generally the providers like to rotate their content, hopefully to make someone desire it even more. Roku can only offer what the providers are making available. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos