Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Sirius favorites not working

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I'm having an issue on several Roku devices: The ability to add or delete favorite Sirius channels doesn't work on any of them. The favorite "star" is there but nothing happens when you click to check or uncheck. I deleted and re-added the channel but that didn't fix the issue. No problem managing Sirius favorites when streaming via PC or Android app. This issue is unique to Roku. Is the favorite channel function for Sirius dead on Roku?

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Roku Employee
Roku Employee

Re: Sirius favorites not working

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@Ehm1217 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Sirius support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sirius support here: https://www.siriusxm.com/contactus

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Sirius favorites not working

Jump to solution

@Ehm1217 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Sirius support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sirius support here: https://www.siriusxm.com/contactus

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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