Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: Sirius XM will not load - 'Content Error'

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This worked for me

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Level 7

Re: Sirius XM will not load - 'Content Error'

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Give me a break, that didn't work before I posted the issue and hasn't worked for many people and repeating it doesn't make it work.

 

Again referring it back and forth blaming each other both Roku and SiriusXM just pi$$es of customers of both companies.

@RokuDanny-R wrote:

@Visiter555 

Thanks for the note.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

If the issue is still unresolved, we would recommend reaching out to Sirius XM support directly for further assistance. All content and content delivery inside channels are handled directly by the channel provider themselves. If you aren't experiencing this same issue and error message in other channels, it's very likely that this is channel-specific issue that the channel provider will need to address. 

You can reach them here: https://www.siriusxm.com/contactus

Thanks,
Danny


 

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Level 9

Re: Sirius XM Channel will not load - 'Content Error'

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Now In my bedroom the app says loading, displays a song title and then kicks back to the Roku home screen.

 

it seems SiriusXM only works on one Roku, whatever the last Roku was that you installed it to.  If I uninstall it here and reinstall it, it will break on the Roku Ultra living room.  Then I would reinstall it there and it would break in the bedroom.

 

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