Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If the issue is still unresolved, we would recommend reaching out to Sirius XM support directly for further assistance. All content and content delivery inside channels are handled directly by the channel provider themselves. If you aren't experiencing this same issue and error message in other channels, it's very likely that this is channel-specific issue that the channel provider will need to address.