Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Re: Sirius XM Channel will not load - 'Content Error'

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Thanks! I will try that.

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Re: Sirius XM Channel will not load - 'Content Error'

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It worked :-)

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Level 8

Re: Sirius XM Channel will not load - 'Content Error'

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I had to delete the app and re-add it. I couldn’t just sign out because it kept popping up content not available. I would hit ok and before I could arrow down to my name it would pop up again and reset the cursor position.
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Level 7

Re: Sirius XM Channel will not load - 'Content Error'

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I am still having the problem still after a few weeks. I've now just deleted the app and reinstalled it. Now I can't log in using the same credentials I use online. Help!

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Community Manager
Community Manager

Re: Sirius XM Channel will not load - 'Content Error'

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Thanks for the note.

You'll need to reach out to SiriusXM support for help logging into their channel/service. Roku has no ability to assist with your username or password for external channels/services. You can reach SiriusXM support here: https://www.siriusxm.com/contactus

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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Re: Sirius XM Channel will not load - 'Content Error'

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Experiencing same issue on Hisense Roku TV (2019)

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Re: Sirius XM Channel will not load - 'Content Error'

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I solved the issue by deleting the Sirius App on Roku and reinstalling it.

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Level 7

Re: Sirius XM Channel will not load - 'Content Error'

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Same. After deleting and reloading, it worked again

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Level 7

Re: Sirius XM Channel will not load - 'Content Error'

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Logging out and re-logging in also fixed my issue.

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Level 7

Re: Sirius XM will not load on Roku Premiere

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Removing Sirius from the channel list, restarting the Roku device and re-installing the SiriusXM channel worked a dream. Thank you

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