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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JB64
Level 7
‎11-29-2020 01:05 PM

Signing in

New to Roku stick, and why do i have to sign into a provider to watch a channel?  What happens when I dont have a provider, and want to watch that channel?  

Thanks

JB64

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Strega
Level 12
‎11-29-2020 01:19 PM

Re: Signing in

You can get a provider or see if they offer other options.  (For example, you can watch CBS with a provider login or you can sign up for CBS All Access without one.  Such options vary by company.)

As for why – most of these companies are used to dealing with (ie: getting paid via) satellite and cable companies.  So, if you're already paying, they let you in. But some also have a direct to consumer option as well.  There is also completely free stuff on Roku.

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