Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Signed up for two-month subscription to Starz through Roku, but can't log

I've tried signing in through the channel on Roku, but it says I need to check my credentials. I tried to reset my password, but it says my email doesn't exist. What the heck?

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