Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kristie1
Level 7

Sign out of an app

Due to a security breech, I had to update my username and password on most of my devices.  I need to sign out of my Beach Body on Demand app on my Roku, specifically and log back in with my new information, but I am struggling with this.  Can you please advise?  Thank you for your help.

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4 REPLIES 4\
atc98092
Community Streaming Expert

Re: Sign out of an app

If there's no specific way to log out of a channel, the simplest thing to do is to remove the channel, reboot the Roku (critical step, don't skip) and then add the channel back in. To reboot the Roku, either pull its power for 20-30 seconds or use the Restart function in the Settings menu. 

Dan

Roku Community Streaming Expert

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Kristie1
Level 7

Re: Sign out of an app

Thank you, for your help, I appreciate it!

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JCSAC81
Level 7

how to log out of TruTV app on Roku StreamBar Pro

I am stuck in a subscription loop with TruTV app.  I delete the app but and perform the reboot method listed above, after reinstallation of the app its still logged in with my old service provider. NOTHING i do allows me to log out and log back in with a proper tv subscription. There has to be a way to log out of an old tv account on the TruTV app and allow me to log in with another account without having to reset my entire roku.

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atc98092
Community Streaming Expert

Re: how to log out of TruTV app on Roku StreamBar Pro

I don't use TruTV. I suggest contacting them about their app, as there might be a special way to do it that they can assist with. https://www.trutv.com/help

Dan

Roku Community Streaming Expert

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