Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Can somebody please tell me how to get to a shared album using the Roku Shutterfly channel?
Shutterfly no longer has my Albums, only shared sites and friends photos
I used to have albums, shared sites and friends photos, now all of a sudden the albums disappeared, I was in touch with Shutterfly and they were of no help. They suggested I get in touch with Roku. I reinstalled it and nothing changed. Can you help me?
Re: Shutterfly no longer has my Albums, only shared sites and friends photos
Thanks for letting us know about the issue that you are experiencing.
If removing the channel, restarting your device, and then adding the channel back again doesn't resolve your issue, we recommend that you contact Shutterfly support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.