Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dustinowens
Level 7

Showtime

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Why is it if you pay for showtime through roku you don't get everything that is on the actual showtime app

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RokuDanny-R
Roku Employee
Roku Employee

Re: Showtime

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@dustinowens

Thanks for the inquiry.

Did you pay for a subscription for Showtime through The Roku Channel or through the channel provider directly? If you purchased a subscription to Showtime through The Roku Channel, you will only have access through The Roku Channel and not through the channel provider directly. If you are looking to access content through the channel provider directly, we would recommend that you subscribe with them directly.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Showtime

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@dustinowens

Thanks for the inquiry.

Did you pay for a subscription for Showtime through The Roku Channel or through the channel provider directly? If you purchased a subscription to Showtime through The Roku Channel, you will only have access through The Roku Channel and not through the channel provider directly. If you are looking to access content through the channel provider directly, we would recommend that you subscribe with them directly.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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