Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Showtime log in issues

I have a Showtime subscription through Roku. For some reason I can't get logged into it. I made sure my subscription was active and still I can't get in. I've tried going through the Roku channel and through the app itself. My subscription is good till 1/15/20 so I know the payment isn't the issue. 

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Roku Employee
Roku Employee

Re: Showtime log in issues


Thanks for the inquiry.

For more information about that channel's features, functionality, and authentication, you'll want to contact Showtime support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach them here:


Danny R.
Roku Forum Moderator
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