Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Shows stay locked after signed in

We are trying to watch ID Go. We sign in with Directv and the red keys appear and get error code: 0001 internal server error. No problem with any other apps. Any one else having this issue?
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