Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I can see that seasons 1-5 are available on the Roku Channel, but I can’t get it to play. When I select an episode (and I have tried many from all seasons), it seems to begin to load, only to quickly return to the prior screen for choosing an episode.
I have tried searching for this issue on the boards, and see it might be something to do with my isp location? I am located in the US.
Is this show not really available to me? Why can I see it if it isn’t?
What TV show title are you trying to view on The Roku Channel? Can you please also provide me with your device model and serial number, along with the OS version that your device is running. This information can be found in Settings > System > About.
Once I have that information I will be able to investigate further the issue that you are experiencing.