Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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EDH24
Level 7

Show not streaming properly

I have been watching Being Human UK and its not playing correctly. It will replay the scene twice, it will jump back and forth between scenes, scenes are not in correct order and some scenes are cut(ex. In one of the episodes it showed people outside in the street arguing then it jumped to a kid in the hospital cause he got hit in the street). I don't know who to contact to address the issue, feedback appreciated.

4 REPLIES 4\
4Jewels
Level 7

Re: Show not streaming properly

I too have been watching Being Human UK and its not playing correctly. It will replay the scene twice sometimes three times, I am not sure if it jumps back and forth between scenes, although it does seem that some scenes are missing.  At first I thought it was where a commercial original played, once removed it was spliced together at the wrong spot.  After seeing scenes play back to back several times that theory was knocked out.  This is really the first series I have watched on the Roku  Channel…hopefully it is just this show…I too would greatly appreciate some feedback… 

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Kathy57
Level 7

Re: Show not streaming properly

I’m having the same problems while streaming Dr. G Medical Examiner. I’ll try rebooting router when I get home. So frustrating!

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TrooperDada326
Level 10

Re: Show not streaming properly

Exactly how are you streaming Dr.G? Through which channel? 

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Kathy57
Level 7

Re: Show not streaming properly

I was streaming via the Roku Channel. This afternoon, i found the show on the Filmrise app and it streamed beautifully!

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