Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Should I get a new roku stick to solve this problem? Which one? The problem: am getting the same error message on 3 different channels on roku: Netflix, prime and row8. It says "We are having trouble playing this title right now. Please try again later or select a different title. tvq-pb-101." I don't think it is an issue related to these channels because it involves multiple channels and the problem started at the same time in all 3 channels. I think it may be a roku issue. Does this make sense? I have restarted roku. I have uninstalled those channels and reinstalled them. I have successfully tried Netflix on a different device and I don't get that error message. Please advise.
Exactly which model Stick do you have? If it's the purple one (model 3500), while it's still officially supported by Roku it's underpowered for many of the latest channels. If it's a 3400, it is no longer supported. If it's newer than that, then the suggestions that @DBDukes offered might do the trick.
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