Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sarah_turner97
Level 7

Several apps crashing

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I have Roku Express for my TV. Nearly every app I use crashes within 3 minutes of playing something. I’ve tried removing the apps, rebooting the system, and adding them back in that order and nothing has changed. I am at a loss for what to do, it makes my watching experience pretty much unbearable and it’s been like this for weeks. Any help is welcome

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makaiguy
Community Streaming Expert

Re: Several apps crashing

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If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."

View solution in original post

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makaiguy
Community Streaming Expert

Re: Several apps crashing

Jump to solution

If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."

View solution in original post

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sarah_turner97
Level 7

Re: Several apps crashing

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That worked! Thank you so much!!!

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makaiguy
Community Streaming Expert

Re: Several apps crashing

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That's great, Sarah! I'm glad I could help.

Thanks for reporting back.  Few people ever do.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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