Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sarah_turner97
Level 7

Several apps crashing

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I have Roku Express for my TV. Nearly every app I use crashes within 3 minutes of playing something. I’ve tried removing the apps, rebooting the system, and adding them back in that order and nothing has changed. I am at a loss for what to do, it makes my watching experience pretty much unbearable and it’s been like this for weeks. Any help is welcome

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makaiguy
Level 20

Re: Several apps crashing

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If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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3 Replies
makaiguy
Level 20

Re: Several apps crashing

Jump to solution

If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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sarah_turner97
Level 7

Re: Several apps crashing

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That worked! Thank you so much!!!

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makaiguy
Level 20

Re: Several apps crashing

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That's great, Sarah! I'm glad I could help.

Thanks for reporting back.  Few people ever do.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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