Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Channel Issue: Channel Install Error when adding channels
9/27/2021 9:30 AM PST
Issue: Some customers have reported an issue when adding channels to their device and receiving a "Channel install error". If you are experiencing this, you will not need to contact customer support. Roku is investigating and will provide an update here periodically with more information.
After receiving the channel install error, check your home screen as the channel may have been successfully added.
If the channel install failed, please try to add the channel again as an additional attempt at the install may resolve the initial issue.
If you are still unable to add the channel, try again later as we are continuing to investigate this issue.
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I just bought a new onn roku tv and I will not add channels after replacing at the store found that the replacement is doing the same and all my current roku tvs are having the same issue is there a fix in the works ?