Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Select Channels Disappeared from home screen

Yesterday, a random variety of my channels disappeared. I’ve tried checking the system updates that the online guide suggests, but it’s saying I’m fully up to date. Hulu, Peacock TV, YouTube, HBO - all subscription services have disappeared. What do I do?

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Community Streaming Expert

Re: Select Channels Disappeared from home screen

Do you have multiple Roku devices linked to your Roku Account?  Check at at the bottom of the page under "My linked devices".  Make sure you use the email address that shows under Settings->System->About to log in.

Note that any channel/app removed from one device will get removed from all devices linked to the same Roku account.

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