Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BrianLoew2007
Level 7

Select Channels Disappeared from home screen

Yesterday, a random variety of my channels disappeared. I’ve tried checking the system updates that the online guide suggests, but it’s saying I’m fully up to date. Hulu, Peacock TV, YouTube, HBO - all subscription services have disappeared. What do I do?

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renojim
Community Streaming Expert

Re: Select Channels Disappeared from home screen

Do you have multiple Roku devices linked to your Roku Account?  Check at https://my.roku.com at the bottom of the page under "My linked devices".  Make sure you use the email address that shows under Settings->System->About to log in.

Note that any channel/app removed from one device will get removed from all devices linked to the same Roku account.

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