Channel Issues & Questions

[jdstrat]

When I hit the search facility in Prime Video.

The remote just doesn't do anything, up down left and right nothing.

[jdstrat]

Sorry Roku Express no voice.

[RokuDanny-R]

@jdstrat 

Thanks for the inquiry.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny

[jdstrat]

Ok here we go again.

I select the Prime Icon which opens Prime video.

Hit the search on the top line (2nd in from the left)

The remote to select letters etc. does not function.

So I'm unable to search.

Netflix search etc. works perfectly.