Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jdstrat
Level 7

Search not working with Prime Video channell

When I hit the search facility in Prime Video.

The remote just doesn't do anything, up down left and right nothing.

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3 REPLIES 3\
jdstrat
Level 7

Re: Search not working with Prime Video channell

Sorry Roku Express no voice.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Search not working with Prime Video channell

@jdstrat 

Thanks for the inquiry.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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jdstrat
Level 7

Re: Search not working with Prime Video channell

Ok here we go again.

I select the Prime Icon which opens Prime video.

Hit the search on the top line (2nd in from the left)

The remote to select letters etc. does not function.

So I'm unable to search.

Netflix search etc. works perfectly.

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