Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Search function throws me back to roku logo and says error.

I have a samsung tv connected to my wifi.  I have downloaded the free roku channel, and used to be able to use the search function.  Now when I go to the search function, it returns me to the roku logo, and then says error.  I have tried rebooting my system but to no avail.  Should I delete the roku app, and reload it.  I really liked when I could search the roku content.

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1 Reply
Roku Employee
Roku Employee

Re: Search function throws me back to roku logo and says error.


Thanks for the inquiry.

We would recommend removing the channel and trying to install the channel back again. Please be aware that the Roku app within a Samsung TV will not have the same functionality as a Roku device.


Danny R.
Roku Forum Moderator
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