Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ewrouse
Level 7

Search function throws me back to roku logo and says error.

I have a samsung tv connected to my wifi.  I have downloaded the free roku channel, and used to be able to use the search function.  Now when I go to the search function, it returns me to the roku logo, and then says error.  I have tried rebooting my system but to no avail.  Should I delete the roku app, and reload it.  I really liked when I could search the roku content.

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Search function throws me back to roku logo and says error.

@ewrouse

Thanks for the inquiry.

We would recommend removing the channel and trying to install the channel back again. Please be aware that the Roku app within a Samsung TV will not have the same functionality as a Roku device.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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