Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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davidjazz
Level 12

Search/About and Nothing Else

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In the last few week many new channels have arrived which only contain Two choices: Search and About.

Searching yields nothing. About has no useful information.

What's going on?

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makaiguy
Community Streaming Expert

Re: Search/About and Nothing Else

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I get the same thing.  Roku has something called Roku Direct Publisher that was used to create the channel, per its Roku Channel Store entry.  Looks like this is either a channel in early development with no current content, or an old project that has been abandoned unfinished.

Some info on Roku DIrect Publisher: https://developer.roku.com/docs/direct-publisher/getting-started.md.  A google search will find lots more info.

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Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: Search/About and Nothing Else

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Don't know.  Can you give us an example to check out?

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Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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davidjazz
Level 12

Re: Search/About and Nothing Else

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Here's an example: Just Jazz TV

I have a 4630X Roku Premiere +

Software 9.3.0 Build 4194-29

I live in the USA

Just for fun I did a Remove/Reboot/Re-Add.  Same result.

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makaiguy
Community Streaming Expert

Re: Search/About and Nothing Else

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I get the same thing.  Roku has something called Roku Direct Publisher that was used to create the channel, per its Roku Channel Store entry.  Looks like this is either a channel in early development with no current content, or an old project that has been abandoned unfinished.

Some info on Roku DIrect Publisher: https://developer.roku.com/docs/direct-publisher/getting-started.md.  A google search will find lots more info.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

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davidjazz
Level 12

Re: Search/About and Nothing Else

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I suspect you are correct.

I did a little a little digging and found a website, justjazztv.net loaded with current video content.

Since the channel just appeared in the channel store, it may be in the early days of development.

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makaiguy
Community Streaming Expert

Re: Search/About and Nothing Else

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@davidjazz wrote:

I did a little a little digging and found a website, justjazztv.net loaded with current video content.


Being a jazz fan myself, I'll have to check this out.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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