Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Screensaver not working

I bought the 80s screensaver by Beautiful Screens LLC and it will not work at all. I can't go to the channel and when I select it as a screen saver all that shows is a blank screen. I've clicked on the Give us feedback link and reported the problem but how do I get my money back?

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Roku Employee
Roku Employee

Re: Screensaver not working

@Cathise 

Thanks for the update.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from
there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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