Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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StreamingJon
Level 7

Screen saver not working on YouTube TV

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In the last 2 weeks our screen saver for YouTube TV has stopped working. The screen saver works fine with Amazon Prime Video. Any ideas?

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StreamingJon
Level 7

Re: Screen saver not working on YouTube TV

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Hi Danny,

Yes the "black screen" screensaver stopped working on YouTube TV.  To fix it, I changed to the Roku "rain logo" screensaver and then back again to the "black screen" screensaver and It now works again on YouTube TV. Thanks for trying to help.

Jon

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RokuDanny-R
Roku Employee
Roku Employee

Re: Screen saver not working on YouTube TV

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@StreamingJon 

Thanks for the inquiry.

Can you please specify the issue you are experiencing? Is the screensaver that you set for your Roku not showing up when you are using Youtube TV? Please be aware that some channels may have their own settings in regards to their channel features, such as a screensaver time and display.

Have you tried contacted Youtube TV to inquire further? You can reach them here: https://support.google.com/youtubetv/?hl=en#topic=7071745

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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StreamingJon
Level 7

Re: Screen saver not working on YouTube TV

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Hi Danny,

Yes the "black screen" screensaver stopped working on YouTube TV.  To fix it, I changed to the Roku "rain logo" screensaver and then back again to the "black screen" screensaver and It now works again on YouTube TV. Thanks for trying to help.

Jon

View solution in original post

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