@Lgantous wrote:
... it only happens while videos are playing
That's not the screen reader. That's the audio track.
Some content provides audio tracks that include descriptions. This is usually only a problem with foreign language films that include an English track and and English track with descriptions. They will sometimes mark the wrong one as default in English speaking locales.
Sometimes, they only include English with descriptions, forcing captions to be used by sighted viewers.
Check the audio track on the content. How to do that depends on the app. Often you access via the Options button, but not always. Ensure your track is not one with descriptions.
And, the source (video service) would be the ones responsible for fixing this, if the default is incorrect.
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
