Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MVS1
Level 7

Scam

My wife and I apparently need to return this ROKU tv we bought from Walmart, since it’s worthless to us since we can’t get the Spectrum app installed. Anyone have any suggestions on what to replace the ROKU tv with, so we can get Spectrum, since we don’t have a choice ?

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3 REPLIES 3\
andyross
Level 16

Re: Scam

Find what devices the Spectrum app is available on. You don't need to replace the TV if it's something like FireTV, Apple TV, or similar. You can just plug them into your TV.

Strega
Level 15

Re: Scam

Yeah, keep in mind that any TV you get this week could be rendered "worthless" next week by the standard that you have set. I think you're better off with multiple streaming devices since they are tiny and cost around $30 rather than replacing TVs every time a deal fails to happen.  You might also consider switching your TV service to something like Sling TV.  Since services like that don't rent cable boxes, they are probably more inclined to keep their deals with streaming platforms current.

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atc98092
Community Streaming Expert

Re: Scam

Spectrum is not available on Fire TV devices. I've heard that Samsung smart TVs are supported, and perhaps the XBox. That's about it. Oh, Chromecast I think was one more. That would be the lowest cost device.

It is not in Spectrum's interests to come to an agreement with Roku. This way they can force more users to rent a cable box from them. A Roku app loses them significant income.

All that said, I hope Spectrum does the right thing and agree to terms with Roku and get their channel back in the store. I have no personal interest in this, but I hope for all your sakes that it gets resolved.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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