Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Saved recordings

Every time I clicked on saved recording it always tells me sorry Something went wrong please try again later but it's been like this for 3 or 4 weeks I cannot watch my saved programs

0 Kudos
2 Replies
Highlighted
Roku Employee
Roku Employee

Re: Saved recordings

@Coco313 

Thanks for the inquiry.

Can you please give us more information regarding the issue that you are experiencing?

What channel are you trying to watch content on? What specific content are you trying to watch?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 16

Re: Saved recordings

Your Roku itself has no provisions for saving programs. Some individual channels DO have such provisions. You need to be talking to whichever channel your saved programs were saved on.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
0 Kudos