Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Damon2
Level 7

Sanctuary, Amanda Tapping

I searched for a program called ‘Sanctuary’ starring Amanda Tapping. Excitedly it came up on the search, I clicked on it, took up the offer of 90 day free trial and I pressed play...................it’s not the same program!!!! It has the same picture as the dvd cover but a totally different program.

what can I do?......

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RokuMary-F
Roku Employee
Roku Employee

Re: Sanctuary, Amanda Tapping

Hi @Damon2,

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel are you trying to load this content from? 

With more information, we will be able to assist you further.

Thanks,

Mary

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