Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Britgal21
Level 7

Samsung Smart TV pre-loaded RUKU Channel app and Premium Channels

My new Samsung Smart TV already has the RUKU Channel app preloaded, So I installed the app and wanted to be able to then install HBOMax and Acorn Channels via RUKU but cannot see how to do it, even though I have registered an account on-line. 

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Strega
Level 14

Re: Samsung Smart TV pre-loaded RUKU Channel app and Premium Channels

The Roku channel is just one of thousands of apps that are on a Roku device.  You'll want either a Roku device or apps for Samsung to see those other channels.

 

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DBDukes
Level 16

Re: Samsung Smart TV pre-loaded RUKU Channel app and Premium Channels

As @Strega said, The Roku Channel is an app that Roku makes that is available on various platforms. It does not turn your TV into a Roku-capable device, just makes Roku Channel content available.

A Roku device gets you not just the Roku Channel, but access to a whole bunch of content. You can get an idea by going to https://channelstore.roku.com and seeing what's available. Some of the apps, particularly the major apps, are available on Apple TV, Fire TV, Chromecast, as well as lesser platforms such as the ones on some smart TVs.

If you want a Roku device, you can add that to your TV and just use it as the "smarts" for your TV instead of the built-in TV interface.

DBDukes
https://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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