Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shuggie
Level 8

Re: Sacred sounds channel by sunmedia

I just checked after the post with the update channel is now working again. Hitting the options button shows the choice of purchasing the one time fee/subscribe at the new price but I signed up when it was a $5 charge and havent gotten any ads so far

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Lmoles
Level 7

Re: Sacred sounds channel by sunmedia

My sacred sounds will only go to the main intro pic.  It will not go into channel.  This is on an omni roku tv issue only (which i recently purchased 3 of for my adoptive grandchildren for Christmas).  I even had a subscription and when it did work the channel would go off hours before the sold 10 hours of relaxation.   Im am also immunocompromised and can not leave my home.  So I enjoyed your channel to help me through this 2020 nightmare.  I would very much like a response as soon as possible PLEASE.  And then I will subscribe again.  Thank you, 2nd grade teacher. 😊

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kmikz
Level 9

Re: Sacred sounds channel by sunmedia

Hello,

We are looking into this issue and we will let you know of our findings.

All the best,

Sunmedia

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